Privacy Policy

BY VISITING BrittneyMScott.com, YOU ARE CONSENTING TO OUR PRIVACY POLICY. 

This privacy notice discloses the privacy practices for Unshattered Counseling Services, LLC. This privacy notice addresses what information is collected, who the information is shared with, and how it is secured.

The terms “we,” “us,” and “our” refers to Unshattered Counseling Services, LLC. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Do we use cookies?

Yes, Unshattered Counseling Services, LLC uses cookies to store or access information. If you don’t want cookies used on this website, you can change it within your web browser, however this could affect certain features. 

What data do we collect?

www.BrittneyMScott.com collects the following data:

  • Personal Identification Information such as Name, email address, physical address, phone number, credit card information for purchases.

  • Payment data. Unshattered Counseling Services, LLC collects data necessary to process your payment if you make purchases such as your credit card and security code. All payment data is stored with Stripe or Paypal. You may find their privacy policy links here and here.

www.brittneymscott.com automatically collects certain data when you visit the website. This information does not reveal your specific identity but could include device and usage information, such as your IP address, operating system, language preferences, country, location, device name. This information is needed for security, analytics, and reporting purposes.

How do we collect your information?

When you visit Unshattered Counseling Services, LLC, the website will use cookies to store items in your shopping cart, to optimize the website for a customized user experience, and marketing for Facebook and Instagram.

If you schedule an appointment with Unshattered Counseling Services, LLC, your name, email, and phone number will be collected. Your name and email address may be used to contact you after your call with follow-up information.

If you become a client, Unshattered Counseling Services, LLC will collect your name, email, address, and phone number and use them to provide services to you. You will also be requested to sign up for the secured client portal so that any communications that are provided are sent and protected. If you retain Unshattered Counseling Services, LLC, you have the option to pay online through Stripe or Paypal. Any information you provide during the checkout process is not stored on our website but provided to Stripe or Paypal who completes the purchase transaction. You agree that you gave this information voluntarily for the contents that you received. By using this website, you agree not to hold Unshattered Counseling Services, LLC responsible for any security breach and for any unauthorized use of your personal information by third parties.

How will we use your data?

Your data will be used for a variety of business purposes identified below:

  • Account creation

  • Send you marketing and promotional messages. Unshattered Counseling Services, LLC and third party marketing partners can use your personal information for marketing purposes. 


We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled “Will your information be shared?”.


In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

 

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

  • Purchases. Your information can be used when you purchase, return, or exchange  an item from this website. 

  • Testimonials. Unshattered Counseling Services, LLC posts testimonials that include personal information. All testimonials are consented to prior to being put on the website. If you want to update or delete your testimonial, please contact hello@brittneymscott.com and include your name, where the testimonial is, and your contact information.

  • Targeted advertising, Unshattered Counseling Services, LLC may use your information to show content that interests you or near your location 

  • Giveaways. Unshattered Counseling Services, LLC hosts giveaways and may use your information if you decide to participate.

  • Feedback. Unshattered Counseling Services, LLC is always looking to improve, and may use your information to ask for feedback.

  • To enforce the terms and conditions and other policies for business, legal, or contractual reasons.

  • Respond to legal requests. If Unshattered Counseling Services, LLC receives a legal request, your data may have to be inspected.

  • Deliver products or services. Your data may be used to deliver any products or services you requested.

  • Respond to inquiries. Your data may be used if you use the contact forms on the website.

  • Other business purposes. Your information may be used for data analysis, determine the effectives of promotional campaigns, and to evaluate and improve services, products, and marketing. Your personal information will not be used without your consent.

Will your information be shared?

Your data may be shared with your consent, to perform a contract, or legal obligations to comply with applicable law, government requests, court order, or a legal process. 

Your data may be shared to investigate, prevent, or take action regarding violations of our policy, fraud, illegal activities, or for litigation purposes which we are a part of.

Your information may be shared with the vendors, consultants, and third party service provider, contractors, or agents who perform services for Unshattered Counseling Services, LLC or on behalf of Unshattered Counseling Services, LLC. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. Unshattered Counseling Services, LLC does not sell, rent, or trade any of your information with third parties for their promotional purposes.

If you share information from www.brittneymscott.com on any social media medium, you are voluntarily disclosing your personal information. It becomes public information and can be collected and used by others. www.brittneymscott.com does not have control over this collection and takes no responsibility for the use, storage or dissemination of such publicly disclosed personal information by you.

Who will your information be shared with?

Unshattered Counseling Services, LLC shares your information with the third parties listed below. If Unshattered Counseling Services, LLC has processed your data based on your consent and you want to revoke consent, contact hello@brittneymscott.com.

Stripe, Paypal, Facebook, Dubsado, Convertkit, Teachable

How long will you store my information?

Your information is stored for as long as necessary as set out in the privacy policy unless otherwise required or permitted by law (tax, accounting, legal obligations). Your information will not be kept longer than the period of time you have an account with Unshattered Counseling Services, LLC.

Securing your information

Unshattered Counseling Services, LLC will not trade, share, or sell your information to any other company without giving you express notification, except for certain third parties who assist Unshattered Counseling Services, LLC, in providing services to you, as listed above. These third parties agree to keep your information private. Unshattered Counseling Services, LLC will release your information as required by law and if necessary to protect Unshattered Counseling Services, LLC’s llegal rights and/or to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website.

GDPR (General Data Protection Regulation) rights

If you are a resident in the European Economic Area, you are entitled to the following rights:

  • Know what data has been collected about you and how it has been processed

  • Object to the transfer of your personal data from one electronic processing system into another

  • Make changes to inaccurate information

  • Withdraw consent after you have given your personal data

  • Ask for your personal data to be deleted

  • Informed in clear and plain language if you are asked for consent of your personal data

If you believe Unshattered Counseling Services, LLC is unlawfully using your information, you have the right to complain to your local data protection supervisory authority. You can contact them at: https://edpb.europa.eu/about-edpb/board/members_en. 

 

Privacy Rights

If you have an account with Unshattered Counseling Services, LLC, you can delete your account within your account login OR you can email hello@brittneymscott.com and Unshattered Counseling Services, LLC will delete your account. Some information may be retained for fraud, legal investigations, enforce terms and conditions, or troubleshoot. 

Children’ s Online Privacy Protection Act

This website is not directed at children and does not collect information from persons under the age of 13. If your child submitted personal identifiable information to Unshattered Counseling Services, LLC, please email hello@brittneymscott.com, and that information will be deleted.

California resident’s privacy rights

California Civil Code Section 1798.83 permits users who are California residents to request and obtain information about categories of personal information Unshattered Counseling Services, LLC  discloses to 3rd parties for direct marketing purposes and the names and addresses of all 3rd parties Unshattered Counseling Services, LLC shared in the immediately preceding calendar year. If you are a California resident and would like to make this request, use the information below to contact Unshattered Counseling Services, LLC.

 

Children under 18 years of age may request removal of content or information posted  www.brittneymscott.com. To request removal, use the information below to contact Unshattered Counseling Services, LLC and provide a statement that you reside in California.


YOUR RIGHTS UNDER THE CCPA

 You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You

You have the right to know:

• The categories of personal information we have collected about you;

• The categories of sources from which the personal information is collected;

• Our business or commercial purpose for collecting or selling personal information;

• The categories of third parties with whom we share personal information, if any; and

• The specific pieces of personal information we have collected about you.

Please note that we are not required to:

• Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;

• Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or

• Provide the personal information to you more than twice in a 12-month period.

Personal Information Sold or Used for a Business Purpose

In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

• The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. 

Please send an email to hello@brittneymscott.com if you do not want your information disclosed to third parties.

Changes to the privacy policy

The privacy policy can be changed at any time. The updated version will have a “Revised” date and is effective on the “Revised” date. 

Who to contact about this privacy policy

If you have questions or comments, you can email hello@brittneymscott.com.